Category Archives for Passengers.
A New York City-based family filmed the start of their vacation flight, departing Newark on United Airlines. They brought their Yorkshire Terriers alone, buying each of the two dogs a seat in business class. The dogs, Amy and Emily, are “task-trained service animals” according to their owner. Do you believe them?
A 33 year old recently-married woman shares what happened when she and her new husband started off on their honeymoon, and only one of them was offered an upgrade for their flight.
A woman entering an airport is carrying – or, really, pushing – a suitcase so gargantuan it could potentially harbor not just her belongings but also herself. The man meeting her could fit inside, too. She waves at her travel companion who is already nearer to the check-in counter. The video is captioned, “Me when my husband only lets me bring one piece of luggage.”
The suitcase is larger than she is. How much can she possibly, really need to pack? And if anything is inside, surely the bag is overweight.
A Spirit Airlines employee was filmed last week at Fort Lauderdale-Hollywood International Airport getting into it with a passenger, accosting her and dropping an F-bomb. The woman probably deserved it?
The check-in agent followed the woman to security. And as the woman advanced in line at the TSA checkpoint, she demanded that the woman show her boarding pass.
A Delta Diamond medallion booked his family on an international trip in premium economy. They were going to fly Delta’s Airbus A350 – but when the airline changed the aircraft they were planning to use to one of their ex-LATAM planes without that cabin the whole family was downgraded to extra legroom coach.
So he decided to upgrade himself and his wife, and leave their three kids in back.
A passenger reports being in a window seat while the woman seated beside him in the middle seat kept reaching across him to close the window shade.
“She never asked me,” he said, and he would “immediately reopen it” and then every few minutes “she would reach in front of [him] again to close it.”
Another United Airlines Boeing 737 MAX 9 was forced to divert. But this time it wasn’t a mechanical issue, and it wasn’t even a passenger. It was because a dog pooped in the aisle in front of first class, outside the lavatory.
The Houston to Seattle flight quickly made its way onto the ground at Dallas – Fort Worth on Friday rather than forcing passengers and crew to endure the mess and smell for the duration fo the flight.
A passenger on an Air New Zealand flight from Auckland to Sydney urinated in a cup and spilled it on a flight attendant after a delay in disembarking, leading to his charge for disorderly conduct and sparking a discussion on airline responsibility and passenger behavior.
A United Airlines Global Services member shares that their family got a passenger kicked off a flight after that man behaved badly towards their sister.
There’s a weird status game going on here that at least most of us avoid turning into physical aggression. And as a part of that game we engage in assumptions about the people around us, and about who they are and therefore what they’re entitled to – and those assumptions are wrong more than we’re programmed to realize.
A mother shared that her 10 year old son flew Southwest Airlines on Sunday as an unaccompanied minor. Her son sat in a window seat. A woman was in the aisle. And a creepy man chose to sit between them.
The woman objected and took the middle herself. The man sat down in the aisle, and tried to chat the boy up across her, even passing the kid his phone number.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
