When a man shoplifted from a Dallas – Fort Worth airport shop, American Airlines used surveillance video to accuse a passenger of the crime. Though the passenger looked nothing like the perpetrator, arrest warrants were issued, and the man found himself in a New Mexico jail for 17 days unaware of what he’d supposedly done.
It was only after strip searches, seeing other inmates punched in the face and bloodied, and living in filth that he was finally released – and when his lawyer finally got prosecutors to compare surveillance photos to the man. They immediately dropped charges. Now the passenger is suing American Airlines.