Dragged Down The Aisle: Bizarre Video Raises Questions About Passenger Removal On Southwest [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. My Vasco V4 translates the sentences a bit different. That being said, if this was from an actual situation lately, more needs to be written about it.

  2. Three cheers for Ryan Air filing a lawsuit against a pax who disrupted a flight. If more of the bad guys were punished properly, there would be fewer bad guys … and we’d all benefit.

  3. If I heard it correctly, as he is getting dragged out, the guy is being told “You cannot spit at people.” If that’s true, then haul is a** off the plane.

    Should be fairly easy for the airline to confirm that one — one way or the other….

  4. I am on team “If you’re being forcefully removed from an airplane you deseve it”, 100 percent of the time, because it means someone asked you to leave and you didn’t.

    There are plenty of places where you have the right to be where you are and it may be more important to resist removal than comply with a request to leave, but airplanes are never one of them.

    So maybe you don’t deserve to be asked to leave flight, and if so you can deal with that off the plane, but if you are asked to leave and you don’t, you signed up for whatever comes next.

    That includes Dao. Sometimes when you choose to fight you’re going to get hurt.

  5. If the plane was on the ground when she did that, fine. If it was in the air it was incredibly stupid. Turbulence can happen anytime without warning.

  6. @Christopher Raehl

    Dao came away with a ton of $, which is how we determine whose right in the USA, and United changed its policies.

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