How United Is Keeping Employees From Pointing Fingers At Each Other Over Flight Delays

by Gary Leff on May 11, 2021

News and notes from around the interweb:

Turkish Airlines is bringing back inflight chefs
IHG Cuts Ties with 61 Lowest Performing Hotels
United Airlines is getting rid of delay codes so employees don’t push the blame onto each other for delays.
Helmet Jahn, the architect behind the United Airlines terminal at Chicago O’Hare, was killed in a bike accident.
Mother Of Model Who Passed Away, Runs Into Delta Ad Of Her Late Daughter At The Airport

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

Comments

Helmut says:

May 11, 2021 at 7:45 pm

it’s Helmut, not helmet, the latter being something you wear on your head.
John Ham says:

May 12, 2021 at 6:44 pm

RE: Delta Ad
Made me tear up a little. Will be on the lookout for the ad next time

Comments are closed.

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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