Ouch: The New American Airlines Safety Video Is Full Of People Who No Longer Work At American

The new American Airlines safety video was supposed to debut back in April. It was delayed due to the pandemic. They queued it for December rollout, but decided it wasn’t a good time and tried to pull it back. However there are currently about 70 planes flying around showing the new video.

I posted a copy to YouTube. When the airline officially debuts it, it will be edited slightly to highlight masks and the like.

Of course the safety video will be on fewer planes than would have been the case in April. American has been taking out seat back video screens from their narrowbody aircraft, moving to a new standard where passengers do not get their own TVs and flight attendants have to perform safety demonstrations manually.

What’s striking though is that since the video was filmed in 2019, but is being shown now that 19,000 employees have been involuntarily let go (many more were encouraged to leave with modest buyout packages), a large number of people in the video giving safety instructions are no longer being paid by American.

As a result, JonNYC points out that many of the employees featured in the safety video are… no longer employees. They’ve been furloughed since the video was shot.

That’s… awkward.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. What difference does it make as well as given your post than any commercial and or show on TV that has a past employee/actor no longer there for any reason is bad?

    Not the best post Gary

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