Elite status is one of the most powerful motivators for frequent customers to stick with a travel brand. When programs extend status outright during this crisis, they’re giving up a tool to encourage business when customers are able to come back. So they’re going to have to reach into a different bag of tricks.
Alaska Airlines is planning to join the oneworld alliance and is scaling its partnership with American Airlines back up. Here’s some inside scoop on why American had been cutting ties with Alaska, and how they changed their mind.
The rejuvenated partnership continues to build even in difficulty times. As of today you can now earn redeemable milesand also elite status miles when crediting flights from one airline to the other airline’s progam.
Marriott is extending current elite status through February 2022. And while they had already paused expiration of points through August they have extended that out to February 2021.
Citi is revamping its Premier and Preferred cards. Citi Premier gets new earning categories, and spending points on paid travel will no longer be as lucrative (making points-to-miles transfers the only good option). Citi Preferred is getting new bonus categories.
Wuhan Tianhe International Airport is 16 miles from the city center of Wuhan, capital of the Hubei province. As the epicenter of the initial COVID-19 breakout, it has been shut down since January 23. The airport was disinfected on Friday.
The airport, which is a focus city for China Eastern, China Southern, and Air China, re-opened today. It has historically had non-stop flights to New York, San Francisco, London, Tokyo, Paris, Dubai, Sydney and other destinations in Europe and Asia.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
United today announced that customers can have fees waived for changes to travel through end of the year provided they make their change or cancellation by April 30.
You’re better off waiting for a significant flight change or cancellation and insisting on a refund, and the April 30 deadline should be extended anyway. There doesn’t seem a strong reason to act now.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Israel’s Ministry of Finance turned down El Al’s request for a $350 million government-backed loan. In explaining the decision, the finance ministry said it “did not believe El Al would be able to repay” the money.
El Al has suspended all commercial flights and is operating only cargo and government-sponsored repatriation flights.
Delta and United announced that their elite status would be extended through the end of next year. Air Canada followed on Monday. Now Alaska Airlines has announced their own extension of elite status, along with companion certificates, and shared other things to expect for elite members in the weeks ahead.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
