North Carolina Marriott Shut Down, Guests Locked Out Of Rooms

by Gary Leff

Jan 25 2020

One person staying on property reported spending hours on the phone with Marriott “trying to get the..chain to help.” The chain directed people to go into the office and get staff to find them somewhere else to stay. These were the employees who had just lost their jobs, and who abandoned the property early. Great strategy.

Marriott also reportedly stated “they were under no legal obligation to help” although eventually helped guests transfer to another Residence Inn.

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How United Airlines Elite Status Names Have Evolved

by Gary Leff

united plane with ronald macdonald in it
Jan 24 2020

United’s top public elite tier is 1K, or 1000 which is short for 100,000. However it no longer takes 100,000 miles to earn this status. In fact United MileagePlus no longer has anything to do with miles at all. You no longer earn redeemable points based on miles flown, and status is no longer earned based on distance either. Instead 1K status is either earned based on number of flights (not 100!) and spending, or on spending alone. It’s time to rename 1K status.

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Free Domestic Lounge Access for United Gold Elites and Higher

by Gary Leff

storefront
Jan 24 2020

Most people think the United club exclusion means United Gold elites don’t get lounge access on domestic trips (unless they’re a United Club member). But that’s wrong. I don’t believe I’ve written about this in two years so it seems worth sharing.

The trick – that the initiated know but most do not – is that any Star Gold member can access any Star Alliance lounge in the U.S. other than United’s clubs provided they are flying on Star Alliance airlines out of that airport that day and can physically access the terminal where the lounge is located.

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