Here’s a great video from an Alaska Airlines Hawaii-bound flight honoring a World War II veteran by sharing his story with the rest of the passengers, and it’s worth watching.
Hotel housekeeping is a tough job. It’s a dirty job, cleaning up after guests some of whom are terrible. And it’s a physically demanding job as well which must be done quickly given the number of rooms that a given staff member must clean in a day.
But as difficult as housekeeping jobs are, no one signs up for this.
Alaska Airlines is doing things differently, as a business strategy. It has the operational reliability of Delta (or better) and the financial performance of Delta (or better, relative to size).
And it’s working to make its customers happy, with a frequent flyer program that’s different than others in the U.S. They still award miles based on distance flown rather than ticket price. Six weeks ago they re-affirmed their commitment to a generous frequent flyer program and upgrades.
I mentioned in my report on flying Etihad first class Dallas Fort Worth – Abu Dhabi that the cabin was hot and I woke up mid-sleep sweating.
European and especially Asian carriers tend to keep the temperature on their planes hot. JAL can be like a sauna. US airline flights tend to be at a cooler temperature.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Will R. points me to a do-it-yourself ‘extra shelf’ that window seat passengers can bring with them onto the plane.
This seems like it could appeal to someone in a window seat. And it would be a great conversation piece with your seat opponent when you whip it out.
It’s unclear how this resolves itself or how quickly. Qatar is facing enormous pressure to tame its foreign policy and fall in line with Saudi Arabia and the UAE. If they don’t the crisis could escalate, and there have even been threats of attempts at regime change.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Trump hotels are nice, though the DC property reportedly fails to change bathrobes between guests.
That’s good practice, it would seem, for Trump Hotels to launch a midscale brand, a category which includes Best Western, Baymont Inns, Knights Inn, and Quality Inn. And apparently that’s the market they’re going for, to Make La Quinta Great Again.
Donald Trump proposed to reform air traffic control today, and reaction to it seems to break down largely along party lines (except that the air traffic controllers union is supportive).
US air traffic control is antiquated, leads to delays and fewer flights, and is one of the major things creating frustrations about air travel today though most passengers don’t realize it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
