When I heard that Jeff Zidell was leaving Hyatt, I didn’t jump to post about loyalty program news instead I was just sad to learn news about a friend (whether it’s good or bad news for him, it change, and it’s bad news for us).
Here’s the thing: as someone covering travel companies and frequent flyer schemes, I do not have any friends. And it’s always important for someone doing what I do to remember that.
SFO 1K photographed a Delta sign, all professionally produced, announcing the electronics ban has begun on flights from Europe to the U.S.
The electronics ban is not in fact in effect, however it was expected to be apparently even by Delta Airlines.
Many of things I probably knew and yet digging through data still found them surprising.
Basic principles: Airline flights aren’t “BYO.” If the demands the alcohol you brought on board to drink, you had better give it up.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The TSA has had employees roaming the airports watching passengers, using their spidey senses to figure out who might be a terrorist. They get a couple of weeks of training — not a graduate degree — and the training isn’t really backed up by any science.
Four years ago the Department of Homeland Security’s Inspector General concluded that the TSA’s behavior detection efforts didn’t work and racially profiled. The TSA literally has no science in its files to support its efforts.
A week and a half ago American unilaterally offered raises to pilots and flight attendants before contracts were up. Over three years this costs the airline an extra billion dollars.
In the airline’s earnings call Parker said he’s “highly confident” that increased pay and increased revenue are “correlated.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I was looking at the 3:35pm United Express (GoJet) flight. The $53 fare was for Basic Economy. Customers don’t get preassigned seats, can’t make changes (of course change fees are normally $200, so it’s effectively full forfeiture anyway).
By having Basic Economy passengers board last the airline is able to segregate them and easily ban them from bringing full-sized carry on bags onto the plane.
Aeroplan announced last night that discussions with Air Canada on extending their relationship had broken down.
Air Canada announced this morning that it’s going to launch its own new loyalty program when Aeroplan exclusivity ends in June 2020.
Here’s what to expect.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
