American Wants Employees to Understand Why They’re Offering a Worse Product to Many Customers

airline cabin
Feb 16 2018

Kerry Philipovitch, American’s Senior Vice President of Customer Experience defends the idea of Basic Economy fares in the latest “Tell Me Why” podcast aimed at the airline’s employees.

She says that without Basic Economy “we’re going to see our most price sensitive travelers leave us” — as though stripped down fares are necessary to offer low fares, and even though immediately after she explains that American had been offering fares that match ultra low cost carriers before Basic Economy.

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Indonesia May Ban Gay Sex (and Extramarital Sex)

indonesia
Feb 16 2018

Indonesia is a seen as one of the more socially tolerant Islamic nations, however they’re now considering legislation that would ban gay and extramarital sex.

While the party in power is generally seen as more socially liberal (and secular) than those calling for a ban they also see ‘compromise’ legislation as the best avenue to averting even a stronger crackdown.

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