Among all the controversy over United having Chicago Aviation Police drag a passenger off a plane a week ago, and the horrific videos that spread like wildfire in social media, many commenters here suggested that airline were alone in overselling the products.
Of course some restaurants overbook reservations, too, knowing that a certain percentage of guests won’t show up. Rental car companies overbook, and so do hotels.
If passengers hadn’t recorded video of Dr. David Dao being dragged off a United flight, and also of his bloody return, do you think United would have ever changed its story from ‘apologizing for having to re-accommodate passengers’ to declaring the events truly horrific?
Bangkok is one of the best cities in the world for street food. CNN says it’s the best. Unquestionably it’s one of the best places now for both high-end and cheap eats, with food vendors all over the city on the streets and avenues with different places offering breakfast, food available throughout the day, and late night carts as well.
Yaowarat Road in Chinatown is one of the most renowned places to eat in the world. And it’s next in line to be pushed out.
United Airlines President Scott Kirby reported in today’s earning call that the growth rate for their co-brand credit card lags both American and Delta.
And he believes United is adding cardmembers at a slower pace than American even as American discloses that their revenue is suffering because card signups are below projection.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A police officer entered LAX as a passenger last week with her gun and six bullets. She proceeded through airport security, and as usual they did not notice. She flew Los Angeles – Taipei enroute to Bangkok. On arrival in Taiwan on Thursday she realized she had her gun with her and notified authorities.
The dumb, stupid electronics ban that focuses on the wrong airports and does absolutely nothing to improve aviation safety is hurting passenger bookings on Qatar Airways flights to the U.S.
American Express Membership Rewards is offering a 30% transfer bonus to Virgin Atlantic through May 22, 2017. Virgin Atlantic’s miles were among the least valuable currencies. That was true before Even Virgin Atlantic Flying Club raised redemption prices for Virgin Atlantic travel and before their partnership with Virgin America terminated. But there are some incredible sweet spots that most people don’t consider. Partner award redemptions are roundtrip These must be booked by phone, not online, and it usually seems like call center agents have never booked a partner award before They add fuel surcharges to awards where they are part of a paid ticket’s price Virgin Atlantic occasionally runs discounts on transatlantic economy awards, and even sometimes premium economy awards. Discounts combined with transfer bonuses wind up being super cheap. My favorite award is Virgin…
I’ve had surprising luck with business class award space crossing the Atlantic on a flight most people don’t think about, on an airline that’s not a member of any alliance (though they’re expected to join the Avios platform and thus be linked up with British Airways).
Instead of giving you elite status because you’re an elite with another hotel chain, they let you earn status more quickly — fewer nights in a compressed period of time — though they don’t advance you the status while you’re working on the challenge.
That program is no longer a secret, information passed from frequent flyer to frequent flyer, or something you stumble upon if asking Starwood whether there’s a way they can help you move your business to them from another chain.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
