Sep
28
2015
Using miles for things other than travel has been an increasing trend, the loyalty programs have been offering several new options over the past few years — whether it’s redeeming miles for other travel like hotels and rental cars, or for LCD toasters.
The idea is that miles are a general currency, they can be spent like money. Heavy travelers may not want more flights. And if there are limited award seats available getting members to spend miles on other things satisfies those members rather than frustrating them.
