One airport vending machine offers food that’s better than first class. Eating well can be difficult during travel, especially on planes and in airports.
You don’t get much in coach. Domestic first class meals are quite bad. Every airport restaurant except Tortas Frontera is bad by design.
“The couple next to me filled up two duffel bags worth of food. They basically shoved entire plates of desserts, prepared food, etc. and ordered six Sapphire Burgers, etc. and put them in their duffel bags inside empty boxes they had brought. There was a huge pile of empty plates they stashed behind a plant.”
One thing that not enough parents consider when naming their child is how a name will appear on upgrade lists. What does the combination of first three letters of last name plus first initial do?
A guest checked into the Wyndham New Yorker Hotel in Manhattan in 2018. He wouldn’t leave, and keeps getting the hotel’s deed transferred into the name of a non-profit he created. He’s tried to take possession of the hotel’s bank accounts and even gone to its lenders to borrow against the property. And the city’s administration and courts even, in part, backed him up.
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It seems worth noting that the plan that American Airlines announced for a new 15,000 square foot lounge near gate 14 three years ago is not happening.
They’re still getting a new lounge, despite pulling back significantly in Austin and eliminating around two-thirds of destinations served. But it won’t be as large, and it will be in a different space.
I covered all of the airport lounge moving pieces at the Austin airport like plans for all airlines to move to different spaces, and to add credit card and common use lounges, as new construction finishes.
However the most immediate change deserves to be pulled out separately.
The Austin airport has an upcoming presentation slated for this week on its lounge plans. They’re building four new lounge spaces, will relocate all of the airlines, and make room for credit card issuers and common use operators that join programs like Priority Pass.
Airlines could board faster, and that’s valuable. But the requirements they’d have to impose to do it would be too costly on families, and wouldn’t meet the needs and preferences of customers either. Once they begin shifting away from the ideal for speed, additional alterations make sense. Airlines have ultimately settled on what really does work best for their business – a tradeoff between speed and other priorities.
On Friday, the U.S. Court of Appeals for the First Circuit in Boston rejected the American Airlines appeal to reinstate its Northeast Alliance with JetBlue. I wrote after oral argument that “questioning by the judges…seemed more skeptical of American than of the government.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
