American Airlines is slowly rolling out multi-factor authentication for AAdvantage account login. This started with a small number of customers on June 13, and more customers are being added to this requirement weekly.
American will not tell you in advance that this change affects you.
A woman’s story about being raped by a staff member while a guest at the Ritz-Carlton Maldives, Fari Islands is going viral on twitter.
Southwest will start selling overnight connection flights for the first time on June 26. They won’t offer redeye flights, but will use their current schedule to sell itineraries that involve an overnight at six airports – Baltimore; Denver; Las Vegas; Phoenix; Chicago Midway; and Oakland.
No new flights are being added to the schedule, this just adds flight options to sell… that customers should be on the lookout for, because they’re options that many will potentially want to avoid.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Right now anyone with a travel credit card can get Frontier Airlines elite status. And that’s a real offer. I’ve seen plenty of people use photoshop over the years when asking for an airline to ‘match’ the status they already have in order to move their business.
A woman driving a vehicle in front of New York JFK’s terminal 5, home to JetBlue, wasn’t following traffic instructions. The security officer directing traffic was having none of that, and beat the hood of her car. The driver, though, wasn’t going to take that lightly. She got out of the vehicle, went to her trunk, and pulled out… a bat. The two proceeded to tussle, and a second person in a bright security vest came over to assist. But it was a bystander who intervened to shut things down, grabbing the bat and helping to subdue the driver.
And all I can think is, well, just another day at New York JFK?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
An Air Canada unaccompanied minor reports that they were pushed and cussed at by another passenger, who demanded their upgraded seat.
Late for his flight, a Delta Air Lines passenger began banging on the door at his boarding gate in New Orleans. Perhaps he did not realize that when this door is closed there’s literally no one on the other side of it to open it back up. Pounding on the door won’t get a staffer’s attention.
Once the door is closed it is highly unlikely to be re-opened. You need a gate agent, and it’s only the rarest circumstances that anything can or will be done. This man wasn’t giving up, though.
It’s normally advisable to check in online when you’re flying an ultra low cost carrier. There are often fees for airport check-in, and lines at the airport can be extremely long because ground staff costs are one area for cost savings – passengers don’t pay much for their ticket, but they’ll pay with their time.
Steve didn’t do this, so when he arrived at the Kuala Lumpur he went to use a check-in kiosk. Not checking in in advance, he hadn’t been automatically assigned a seat. This turned out both to be an inconvenience and a benefit.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
