A Delta Air Lines flight attendant told a female passenger she had a “stupid face” before kicking a couple off a plane. The incident began when the passengers were using empty space in a first class overhead bin, after first class had fully boarded. And, according to the passengers, the airline promised compensation – but first they had to remove details of the incident from social media.
The federal government is preparing to sue to block JetBlue’s acquisition of Spirit Airlines. They’re paying a 40% premium over what Frontier Airlines was offering. And they even have to pay a lot of the money if the deal doesn’t close.
JetBlue is ramping up the P.R. side of the fight releasing a video that tells their story about how growing their airline is good for consumers.
While it’s taken them a long time to get started replacing current cabins with new ones, the first plane – a 25 year old Airbus A319, registration N801UA – is in the shop for the retrofit.
The project will finish in less than 3 weeks, and then a 25 year old Airbus A320 goes in for work. Together these two will serve as prototypes for their respective fleets. And a photo of the retrofit process has leaked.
Krzysztof Moczulski, spokesperson for Star Alliance member LOT Polish Airlines, explained on Twitter how a passenger can get banned by an airline, adding “I didn’t believe I’d ever write a piece like this.”
Maybe the only worse possible time in the world to break up with someone than on a plane is actually at the start of a flight when they’re still right next to you and neither of you can leave for hours?
After 53 years in production, the final commercial Boeing 747 was delivered to cargo carrier Atlas Air on Tuesday. On Wednesday it flew from Paine Field in Seattle to Cincinnati, drawing “747” in the sky and placing a crown on top to honor the “Queen of the Skies” as the aircraft has long been known.
President Biden went to war against hotel resort fees and other consumer fees this past fall. He directed federal agencies to find a way to clamp down on or ban them.
Now, however, the CFPB is prepared to limit credit card late fees to $8 but as for the rest of junk fees the President criticized, agencies will do nothing more than continue to “prioritize them” and he’s instead calling on Congress to act. That’s akin to doing nothing, but is also potentially better for the President politically.
Last year IHG rebranded its loyalty program IHG One Rewards, meant to unify all of the chains brands and give customers a reason to stay loyal. They introduced whole new suites of benefits including top tier Diamond status with free daily breakfast, and benefit choices like confirmed suite upgrades, club lounge access, and food and beverage spending credit to use on property.
I spoke with IHG’s Senior Vice President Heather Balsley to learn more about how the new program is going, and what benefits are coming next.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
While Chase’s use of the space is confirmed the Austin airport offering will not be a permanent space or part of the lounge network.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
