Major airports usually have several days’ worth of fuel on site. That’s going to be tested in Orlando, and possibly some other Florida airports, over the next several days. In fact, Orlando International Airport has been projected to run out of fuel Sunday evening and that’s going to interrupt airline schedules.
In 2017 Air Canada violated the ‘three hour tarmac delay rule’ by not allowing passengers to get off the aircraft, and the Department of Transportation has issued a $100,000 fine. But they’re learning that miles given to customers give airlines a 60% discount on DOT fines.
Business class awards to Europe during peak season have been tough. It’s especially hard from the West Coast. And harder still when you’re looking for more than two seats. Fortunately right now United has 4 or more business class saver awards available flying Los Angeles – London Heathrow nearly every day this spring and summer.
A woman went online for the internet’s judgment on whether she was in the wrong to fly first class over Thanksgiving with her three year old. Another passenger tried to get them kicked out of first class before the flight even began, asked her to go back to coach during the flight, and hurled profanity at her at the end of the flight.
I recently had the chance to visit American Airlines Flagship First Dining DFW. It’s quiet and private, the food is excellent, but the space is dark and there were service lapses. Still, American Airlines Flagship First Dining is an incredible experience.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
When the passenger in front of you drapes their long hair over your seat back screen, your choice are scissors, gum, or coffee. But what do you do when a passenger pushes their bare feet through your arm rest and starts scratching your arm?
Gastroenterologist Shida Haghighat flew American Airlines and was surprised to see the snack she was served had expired. In fact, it’s dated from before the start of the pandemic.
While the pretzels may taste stale, you’re in coach, in some sense maybe that’s to be expected!
United is holding an event on Tuesday with Boeing at the aircraft manufacturer’s facility in South Carolina. They are expected to announce a major order for Boeing 787 long haul aircraft.
These new planes will come with the same economy and premium economy seats United currently uses on their Boeing 787-10 aircraft, however business class with be a new seat – ‘next generation Polaris’ – which offers suites with doors.
I asked Hyatt about the Andaz Scottsdale providing only complimentary water as their free minibar offering, and charging for other non-alcoholic beverages and for snacks. They told me that the brand is rethinking its minibar offering, and in the meantime “properties can determine what minibar selections are offered on a complimentary basis.”
However they’ve since followed up to clarify that – in fact – it turns out that this flexibility is only meant to apply to “the specific types of non-alcoholic beverages and snacks that reflect their destination” and they are still requiring “items beyond complimentary water.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
