This is a major undertaking. In 2019, before the JetBlue partnership and when American was squatting on slots and had partially abandoned the New York market, sales in the terminal were $107.4 million across 21 food and beverage, 3 duty free, 12 specialty retail, 4 currency exchange and 8 travel essential outlets.
American has a special phone number for use by passengers during weather events and similar breakdowns. This is part of the Reservations Irregular Ops Customer Assistance Program and gates have “RICAP cards.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines internal reference materials show that they’ve begun the wind-down process for the Northeast Alliance.
At some banks the controls may have been insufficient, and too many fake accounts were opened for real customers, to earn bonuses or other incentives for employees. But, as with all things, the optimal amount of fraud is not zero.
Hyatt and MGM will end their relationship September 30, 2023. Hyatt members will no longer be able to redeem points for MGM stays after that date or match their status to MGM Rewards. Status matching is expected to end July 14.
Turkish Airlines Chairman Ahmet Bolat shared on LinkedIn that the carrier would update its rules to allow pilots to pray in the cockpit. I suspect that the airline’s pilots aren’t actually the audience for any such change.
Hyatt consumer co-brand credit card customers can receive a 20% rebate on award nights for stays at 3 brands completed between July 11 and September 17, 2023: JdV by Hyatt; Destination by Hyatt; and The Unbound Collection.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A teen traveling solo for the first time from Gainesville, Florida to Charlotte was taken to a security room by American Airlines. There he was interrogated – and forced to buy a new ticket – according to the boy’s father.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
