Hit by severe weather, American found itself cancelling flights all at once late in the day, and the hotel and limo desk wasn’t sufficiently staffed to handle rooms for cabin crew.
Can an economy passenger come up to business class to join a family member? If a husband and wife split up – he takes the first class seat, and she’s stuck in coach – can they squeeze into the same seat up front, or take turns using it?
Officially, no. But it happens. And one flight attendant allowed it.
An American Airlines passenger on a delayed flight went on an epic rant demanding a phone charger, an alcohol shot (which he says he’s not even going to drink), and a $200 refund while threatening crew and boasting about his wealth.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last summer Hyatt acquired Standard International which includes Standard Hotels which began joining World of Hyatt in May but also included Bunkhouse Hotels – and a seven store coffee shop chain.
Seven Bunkhouse hotels have join dates now for World Of Hyatt, with the first starting today.
TSA lifted the requirement to remove shoes at security checkpoints. But they may not be done.
Is American Airlines a better airline than we give them credit for? They have made a decade of boneheaded decisions and the customer hasn’t been at the forefront of their thinking. But they’ve also made real improvements, and I don’t think they’re doing enough to tell that story.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta Air Lines will pay $8.1 million to settle charges that it misused Covid-era government subsidies.
The IHG One Rewards Premier Credit Card has a best-ever initial bonus offer by a lot, worth 5 free night awards which can have a total value of 300,000 points. That’s more than double the value of the previous offer, and something I recall their offering only once before.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
