DOT should certainly enforce refunds for services charged but not provided. But they shouldn’t lock airlines and airfare search sites into displaying specific charges in a standardized way, the same everywhere. We should be encouraging competition in meeting consumer needs, not making airline sites and Expedia displays the same forever. It’s not only seat and bag fees that matter – and even those don’t always matter!
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I’m skeptical of most claims of overtourism. In some sense, the great historic attractions of civilization belong to everyone. There’s usually an ugly nativism to the claims. And locals often want tourist dollars – and only wealthier tourists – while providing as little as possible in return.
Occasionally, though, a tourist behaves so badly that it’s difficult to make this case.
Boulder, Colorado is suing the FAA in order to close its airport. They took federal grant money, but say requirements to actually have an airport after taking money to support the airport are unconstitutional.
For Parker and American, this was the heist of a lifetime. He spent all his time in D.C. lobbying and Nelson played a key role. Without Nelson’s cover with the narrative about workers, and bringing along Democratic leadership, it would never have worked. Together, they robbed the American people of $54 billion in direct cash, $25 billion in subsidized loans, plus money for airline contractors and tax subsidies as well.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The new American Airlines flight attendants contract that workers will be asked to vote on contains new language about the union helping the airline track down and discipline members who sell their seniority.
Southwest Airlines has a lot of aircraft on order from Boeing. But they said some very strange things on their earnings call. They’re bringing on planes, but aren’t going to grow their flying at a rate faster than GDP.
In fact, they say growth in their flying is expected to come from taking their current planes and keeping them in the air more – redeyes, and faster turn times on the ground – not from Boeing deliveries. That has to mean they’ll be cancelling or deferring deliveries. They just haven’t announced it yet.
Flight attendants union head Sara Nelson has some interesting things to say about bargaining at United and efforts to unionize Delta – though what’s going on at American could play into her hands nicely.
It was something so bad that “with this kind of being a biohazard, I think we need to get this plane on the ground ASAP” according to a doctor on board. “The crew is vomiting and passengers all around are asking for masks…I talked to the crew and it sounds like it’s quite bad back there.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
