A software engineer who had flown IndiGo from Patna to Bangalore picked up the wrong bag, and the person whose bag looked like his picked up the wrong one as well. Despite several attempts to contact the airline IndiGo wouldn’t give him contact information to reach out to the other passenger in order to swap luggage. And, despite its claims to the contrary, they never reached out to the other passenger either.
So the passenger took matters into their own hands.
American Express Membership Rewards is offering a 40% bonus on transfers to British Airways. Since you must log in to see the offer I cannot guarantee that it will be available for everyone.
This is close to the best bonus that they offer on transfers to BA.
The match entitles you to lounge access with oneworld airlines including American and Alaska – even when flying coach on a oneworld airline domestically. And at American this includes Flagship business class lounges at New York JFK, Miami, Dallas, Los Angeles and soon-to-reopen Chicago O’Hare.
There’s just been one hitch. Many American readers have had huge problems trying to sign up for the Royal Air Maroc frequent flyer program.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Open Skies became the official policy of the United States thirty years ago. On March 31, 1992, then-Transportation Secretary Andrew Card announced that the U.S. would pursue agreements with Europen countries that would, in turn, allow free access to their aviation markets.
Since then the U.S. has entered into agreements with 120 countries to allow airlines based in those countries to fly here, and giving U.S. airlines the opportunity to operate to each foreign country. This was visionary, it was great policy, and it was politically risky because protectionism almost always polls better.
A passenger posted video to Reddit and to twitter showing a pilot they were sitting near on a Frontier Airlines flight taking photos of a flight attendant’s legs and other body parts – trying to be sly, hiding his camera. He’s been busted.
Delta Air Lines announced two changes to the SkyMiles program this morning. SkyMiles award tickets for travel on Delta, which first began counting towards elite status in 2021, will become a permanent feature of the program. And, in an effort to incentivize customers who buy the most expensive tickets, there will no longer be a cap on the miles earn for travel.
Doug Parker steps down today as CEO of American Airlines. He’ll become non-executive Chairman, but consistently describes this as “retiring.” Airline President Robert Isom becomes CEO in his place.
Parker has been a staple at the top of U.S. aviation for more than two decades, and more than anyone is responsible for changing the entire industry by kicking off consolidation. He’s been a genial leader willing to dress up for Halloween and sing to employees. He’s been personally successful – as successful as anyone can possibly be in the airline industry – while leaving customers, shareholders, and employees all worse off.
Kimpton Hotels is providing free therapy to guests. They’re providing “up to 1,000 complimentary video therapy sessions with licensed counselors to any guest over the age of 18 staying at one of Kimpton’s 60+ participating properties.”
And the deal on mental health treatments extends even beyond the stay.
Odesa International Airport has a rather remarkable presentation in which it begins by reviewing its 2021 results, and pivots to outlining what happened to it during Russia’s war against Ukraine.
Airport leadership laid out lessons on “sav[ing] an airport on initial stage of war” – not something most airport authorities need contingencies for.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
