Doug Parker steps down today as CEO of American Airlines. He’ll become non-executive Chairman, but consistently describes this as “retiring.” Airline President Robert Isom becomes CEO in his place.
Parker has been a staple at the top of U.S. aviation for more than two decades, and more than anyone is responsible for changing the entire industry by kicking off consolidation. He’s been a genial leader willing to dress up for Halloween and sing to employees. He’s been personally successful – as successful as anyone can possibly be in the airline industry – while leaving customers, shareholders, and employees all worse off.