American Airlines has a plan for first class meals. They are going to be smaller, with fewer items heated. And expect the bread to be served room temperature, though I’m not sure how they expect you to spread butter on rolls that haven’t been warmed. That’s according to explanations that were given to employees at question and answer sessions held last week by airline President Robert Isom, recordings of which were reviewed by View From The Wing.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The introduction of ‘Virgin Red’ branding and add-ons to Virgin Flying Club means that Virgin’s miles can be used in new ways – like spending 200 miles for a sausage roll. At least they admit it’s not a good deal,
Happiness from vacation wears off quickly once you get back. The middle part of a trip winds up mostly as a blur, it’s the end that counts. You should probably work while you’re on vacation if you want to break up the trip and create more starts and ends and less middle, and avoid doing too many things that you’ve done before while you’re gone.
An employee at the Hilton Garden Inn El Paso University Hotel in Texas has been charged with 9 counts of ‘invasive visual recording’ after reportedly using his cell phone to record women in one of the hotel’s restrooms.
According to police the man “planted a hidden camera in a public restroom and recorded multiple women using the facilities” on February 21. The man, said to have previously been in prison for “hitting a woman over the head with a hammer,” was held on $45,000 bond.
Last week four American Airlines passengers were downgraded on a flight from Charlotte to Honolulu because they ‘arrived at the gate too late’ even though they were there 25 minutes prior to departure. Their seats were given to employees or relatives or employees to enjoy instead.
The gate agent who did it was wrong, but there’s a confusing rule that should be clarified.
Lending Tree is pitching a report that begins with some anodyne claims about customer behavior towards frequent flyer miles and jumps to the unsupported conclusion that mileage redemptions this year are going to crowd out paying customers, who won’t be able to find seats for sale. This is literally insane.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta announced that all new employees will have to be vaccinated against Covid-19, but isn’t saying there will be any requirement for current employees to get a shot.
They suggest this is a great way to protect their already-high level of vaccination within the workforce and to protect customers, but they also make an odd claim about herd immunity in the process.
A Fort Lauderdale woman was heading home from a weekend trip in Houston when she – and her wig – encountered the TSA. She was asked to remove her cap, but the cap was attached to the wing. And she dubbed the ensuing video “When TSA stops you from being fabulous.” Oh, and the cap says “Bad Hair Day” on it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
