Bilt Rewards Adds Points-Earning At 20,000 Restaurants

May 23 2024

A year ago Bilt Rewards added a card-linked dining program that let you earn points at participating restaurants whenever paying with a card linked to your Bilt account (it didn’t have to be Bilt’s own co-brand credit card). They were only in larger cities, but the curated lists of restaurants was outstanding.

Now they’ve done a couple of deals to hugely expand their presence to around 20,000 more restaurants in what they call their Neighborhood Dining program.

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Bait and Switch: New American Airlines Deceptive Pricing Trick Exposed

May 23 2024

American Airlines has started hiding the ball on basic economy restrictions when you book travel on their website. They’re showing lower prices than what passengers can expect to pay, and find there’s a bait and switch when they click through only to learn that they were seeing basic economy fares and American hadn’t told them when they first displayed schedule and price.

I genuinely don’t understand what American Airlines is thinking here.

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Spirit Airlines Shakes Up The Race For New Slots At Washington’s National Airport

May 23 2024

The recent FAA Reauthorization Bill contains 5 new roundtrips that DOT can assign ‘beyond the perimeter’ and airlines are jockeying for those. What’s odd, though is that Spirit Airlines is asking for National Airport to San Jose, the new slots are limited to incumbent airlines at the airport, and Spirit doesn’t serve National airport.

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American Airlines Backlash: CEO Earns $31M While Airline Struggles, Flight Attendants Live on Food Stamps

May 23 2024

American Airlines released a shareholder presentation supporting its positions on votes at the carrier’s annual meeting. Most of the ink is spilled over CEO Robert Isom’s $31.4 million pay package, which consists in part of retro pay at a time that retro pay is the most contentious issue at the end of labor negotiations with flight attendants.

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Tragic Turbulence: As Flight From London Turns Deadly, Singapore Airlines Crisis Management Sets New Standard

May 22 2024

On Monday Singapore Airlines flight 321 from London Heathrow to Singapore experienced severe turbulence, causing injuries to passengers and crew and one passenger even died. The flight diverted to Bangkok to provide medical care. Since then, and this is very much a secondary story, the response from Singapore Airlines has been exemplary.

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