[Roundup] Dumpster Fire OpenTable Reminds That They Are Expiring Points If You Don’t Eat At Restaurants During Covid-19

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. while the email information from Open Table is correct, when I got in touch with them with my concerns, they said to reach out closer to when points expire and if I still felt uneasy about dining out they would extend my points expiration

  2. I just logged on and 10K points expired from my account in July. Ironically I was going to dine in mid March with a reservation but Covid 19 shut down everything. While admittedly it is within their rights to cancel my points under their T&C’s, I honestly got no reminder courtesy email even hinting at the points expiration. I’ve stayed loyal throughout all these years but I’m bummed that I dont even have a chance to donate any expiring points to a restaurant or charity. Every other program has had a solution or plan extending points or encouraging people to support restaurants and customers a like. Cancelling 10K points out of my account has lost me as an OpenTable user for sure.

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