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A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
When confirmed suite upgrades were introduced they were awarded at the beginning of an elite year, expired after 12 months, but could be applied to future reservations after their expiration date as long as they were confirmed prior to expiration.
Then with the new CRM Hyatt implemented an unintended consequence was that suite upgrades expired 12 months after being awarded without the ability to apply them to future reservations.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I’ve gotten asked increasingly frequently lately now that United, Delta, and American all offer Basic Economy fares (no advance seat assignment, no cancel/changes, no upgrades or extra legroom seats, and in United’s and American’s case no full-sized carry on bag) how soon until saver awards book into Basic Economy?
As a general matter I think any airline whose operations are being run by Scott Kirby is going to get worse not better for customers in terms of passenger experience. At the same time there’s no one in the industry I’d rather listen to because he’s earnest and thoughtful and lays out more clearly than anyone else his belief about how his business, and the broader industry, works.
He walked through airline economics, United’s positioning, and marginal analysis with a primary goal of convincing investors it is okay for United to grow.
Five years ago a couple of commenters noted being asked to show their AAA card at hotel check-in when staying on a AAA rate. I have never seen this happen myself.
Later that year when AAA sent me a renewal notice with the card I asked readers whether I should just pocket that to show ‘just in case’ or actually pay for the membership, universally the sentiment was ‘you use the discount you pay for the membership.’
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Cathay Pacific launched its new US credit card back in February. It’s issued by Synchrony Bank.
Initially the signup bonus on the card was 25,000 points after $2500 spend within 90 days for this $95 annual fee card. In late summer they ran a 50,000 point signup offer.
Today they launched a new offer for the card which bonuses all foreign transaction spend: 35,000 miles after $2500 spend within 90 days and a $0 annual fee the first year.
American Express is opening a Centurion lounge at New York JFK’s terminal 4 in early 2019. It will be the largest Centurion lounge yet and they promise “new amenities” on top of standard Centurion lounge offerings.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
