Allegations have surfaced against the private security force at the Marriott Renaissance Center, originally founded by General Motors, involving over a dozen years of racially motivated abuse and violence against African American guests and visitors. Incidents include a severe beating resulting in a brain injury to guest Demarko Brown, the detainment and humiliation of an African American woman, and other cases of harassment and excessive force, raising serious concerns about racial discrimination and safety at the facility.
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Maximizing The New Alaska Airlines Award Chart With Negative Price Stopovers (Better Than Free)
The best value from distance-based charts often comes from maxing out distance, for instance flying West Coast – Tokyo to stay within a distance band and avoid going over… but also sometimes by booking two awards to get the pricing of two shorter distance bands rather than the combined higher-distance band. I’d like to explain this a little bit more.
Chinese Airline Serves “Dog Food” To English-Speaking Passengers In Business Class
English translations by foreign airlines can turn unfortunate, as this photo of a China Eastern business class menu shows. The airline is offering “imported dog food with okra” as a business class appetizer selection.
Alaska Airlines Introduces New Distance-Based Award Chart, With Great Sweet Spots
Alaska Airlines Mileage Plan has announced new award charts to go live in March that are based on distance and now cover all of their partners. Some awards get more expensive, others less expensive, but overall the changes aren’t nearly as significant as I would expect for such a revamp – while moving to clear, consistent pricing across all of their partner airlines which has been a problem in the past. They’re giving us far more notice than usual. And many of their best non-stop awards become cheaper with this change.
Wide Open Business Class Frequent Flyer Awards, Fly Singapore Airlines To Europe
Singapore Airlines is offering business class award space between New York JFK and Frankfurt over the Thanksgiving and Christmas holidays and then most days in 2024 through end of the schedule.
Slot Controversy: How U.S. Airlines Compete for Tokyo’s Prime Real Estate
In the battle for limited takeoff and landing slots at Tokyo’s Haneda Airport, U.S. airlines like Delta, American, and United vied for positions, with Delta receiving the most slots despite not having a Japanese airline partner. The U.S. Department of Transportation (DOT) now faces decisions on slot reallocations, as Delta relinquishes its Portland-Tokyo route and other airlines propose routes that overlap with their joint venture partners, raising questions about competition and consumer benefit.
American Airlines: Time Zone Ignorance in Customer Service? [Roundup]
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
British Airways Has Started Restricting Partners From Booking Award Tickets
Over the past couple of weeks British Airways has seemed to limit partner access to awards. The space available to its own Executive Club members is much greater than that which is offered to those in partner frequent flyer programs. And this has taken both loyalty program members and executives in partner programs by surprise. Discussions are ongoing.
The $50 Bribe That Could Cost $73,000: A Traveler’s Crime At Singapore’s Airport
If you’re trying to travel somewhere without the proper authorization you shouldn’t try to do it from Singapore. And you shouldn’t then try to bribe someone in Singapore to let you do it anyway. And that bribe certainly should be just $50.
GHA Discovery’s Surge: Why Smaller Can Be Mightier in Hotel Loyalty
GHA Discovery, a coalition loyalty program serving 40 smaller hotel chains, has experienced significant growth and success, particularly following a comprehensive relaunch two years ago. Despite challenges like having a smaller footprint, especially in the U.S., the program boasts impressive third-quarter numbers, with 25 million members, increased cross-brand revenue, and doubled year-to-date revenue, making it a notable contender in the hotel loyalty space.











