ASIA

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Hilton Believes Americans Are Slobs, Don’t Expect Clean Rooms During Stay?

toilet
Jul 08 2021

Guests have different expectations in different parts of the world. Daily housekeeping will remain in Asia, because guests there expect rooms to be clean. However based on U.S. guest expectations rooms won’t automatically be cleaned during a stay in this country. That seems odd to me, since we’ve spent the past 16 months talking about hygiene, learning to wash our hands for a full 20 seconds, and lysoling everything in sight.

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Australia’s Covid Plan Could Keep Borders Closed To Visitors Until 2024

Jul 02 2021

Australia, like several island nations, won the first phase of the pandemic. They managed to contain the virus through strict lockdowns and border restrictions, and for much of the last year and a half life has been relatively normal. Now they’re losing the long phase, and the nation’s Prime Minister laid out a re-opening plan that could stretch years. I do not expect it to take nearly as long.

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Delta Falsely Accuses Frequent Flyer Of Trafficking His Special Needs Daughter

Peter Espinosa flew first class from Minneapolis to Dallas on Delta with his 20 year old daughter who has genetic disorder Fragile X Syndrome. They were headed to visit his son – her brother – for Father’s Day.

A flight attendant saw a Hispanic man with a woman young enough to be his daughter and questioned her. The syndrome makes her nervous. So police met the aircraft and arrested him.

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‘Basic Business Class’ Fares Are Bad Business For Both Customers And Airlines

Jun 19 2021

Emirates started selling ‘basic business class’ fares last year. Qatar Airways came out with this, restricting access to lounges and to advance seat selection on the cheapest business class tickets. And the latest entrant into this game is Finnair, and their restrictions are absolutely brutal.

What’s really interesting here is whether airlines can make Basic Business Class work as a way to generate more revenue. While Basic Economy has caught on and had mixed results, it’s going to be a lot harder to do with Business Class and that strategy will probably cost an airline more than it’ll generate in incremental revenue. Your cable television bill helps explain why.

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The President of AAdvantage Wants To Replace Award Charts With A Real Estate Website

Jun 18 2021

The President of the American AAdvantage program says they’re intending to get rid of award charts. He offered that they’re working on a replacement like “a real estate website that shows you how many people have bought a property in a given area and for what price range, as well as a ticker for how many people are looking at a specific property right now.”

The more I think about this model, and this analogy that he offers, the worse it sounds for customers.

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American Airlines Promotes Billion Dollar Order Of Electric Aircraft That May Never Happen

Jun 10 2021

In February United Airlines made a splash ordering electric aircraft with the idea of transporting people from urban centers like Manhattan over to Newark. Now four months later American Airlines announces that it, too, is investing in urban air mobility, maybe.

The aircraft in question hasn’t had a test flight yet, but they’re touting that “certification of the aircraft [could come] as early as 2024” which means it will be farther out into the future than that.

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