Southwest’s Pre-Dawn Flights: Toilet Paper And A Twist On Passenger Experience [Roundup]

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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Yeah, I’ve had Southwest flights early morning where they want to talk and talk and talk and sing songs and such. Sorry, should be limited to safety related only. This ranks up there with American doing the credit card spiel on a redeye at 4am. Though a good friend of mine told me a funny story at dinner recently about a customer that got Travis Christ’s home phone number and woke him up with a credit card pitch in the middle of the night….

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