Tag Archives for american express.
The 13,295 square foot lounge is located between the D and E concourses on the top level (you take an elevator upstairs). It features a bar, showers, family rooms, and great views of downtown and of airport operations.
The Austin airport has been working to add an independent lounge apart from the American, United, and Delta clubs that are already open there. They solicited a bid for the space back in the early spring, and the airport selected MAG (“Manchester Airport Group”) USA which runs Escape lounges. These are pay per use and accessible free to American Express Platinum cardmembers.
National Car Rental will give their top tier elite status, Executive Elite, to new members who enroll with an(y) American Express card. Enrollment needs to be via this link by February 29, 2020.
Status is supposed to last through February 2021 but some reports suggest that it actually lasts through February 2022. And there’s a bonus free rental day offer, too.
Airline President Glen Hauenstein says the model works like this: Fly Delta -> like the experience -> join Delta programs -> like them even more.
They believe the “relevance of [their] offering and how much people like you” determines allegiance and spend. The implication is that brand experience and scale matter more than value proposition of the card.
American Express is running a pop up Centurion lounge in Manhattan next weekend. They want to be where their customers are, and they want to be where their customers are shopping.
Other pop ups have foretold where they wanted to offer a permanent lounge. For instance they had a pop up at LAX before getting a deal done to build a lounge there. They did a London pop up and then announced a London Heathrow Centurion lounge.
What does the new American Express Centurion Card look like? A reader shared photos unboxing the updated Black Card they received in the mail.
The benefits have been updated and there’s also an updated card design, which our reader says is “thinner and lighter” – not what you’d expect from a card designed to be a statement.
If you’re new to frequent flyer miles, the single fastest way to rack up miles quickly is with a rewards credit card. Roughly two-thirds of miles are earned with activities other than flying and the number one way is through credit cards.
The best rewards programs are the ones that let you transfer points to your choice of airlines. You pick later where to put the miles.
Delta CFO Paul Jacobson spoke at the Baird 2019 Industrial Conference this morning, throwing shade at American’s CEO Doug Parker and talking up how his airline has transformed the way it sells elements of the flight experience that used to be available for no charge for passengers often on a first-come, first-served basis.
While acknowledging that Sapphire Reserve caught them off guard and needing to respond aggressively, American Express claims to be way ahead of Chase.
For American Airlines CEO Doug Parker the retirement of the MD80 was symbolically the end to the old American.
Instead of MD80s with more legroom in first class, Main Cabin Extra, and coach the new American is Project Oasis with poorly thought-through seats up front, seats with very little padding in back, and seats closer together across the board.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
