business class

Tag Archives for business class.

American Airlines Flight Attendant Deploys Duct Tape Barrier To Stop Business Class Passenger’s Trash Tossing

Jan 20 2025

An American Airlines business class passenger from Los Angeles to London Heathrow on Saturday was not happy about her seat. Flight 134 is on a four-cabin aircraft with first class, and she was “complaining she’s in [business class] instead of first class” according to a nearby passenger, and was “demanding the person who booked her be fired.”

Continue Reading »

‘Just Velcro It Back’: Footrest Detached, Power Dead, Inside the Neglect of American Airlines Business Class

Jan 12 2025

American Airlines is eliminating Flagship First Class on these Boeing 777-300ERs, and introducing business class suites with doors as well (and also on new delivery Boeing 787-9s). That project is delayed, so I wonder whether the ‘imminent’ replacement of seats is what leads to a more haphazard approach to cabin maintenance.

Continue Reading »

American Airlines Flagship Suites Are Ready—But Federal Rules Could Keep Them Grounded

Jan 09 2025

The armrests on the seat lower to align with the seat platform and can bear over 500 pounds, facilitating transfers for passengers with mobility impairments. The seat design allows horizontal or assisted transfers without significant obstacles due to pitch of at least 42 inches.

It’s not enough for American to put the seats into service, and be subject to any complaints for violating accessibility rules. Any technical non-compliance requires prior exemption.

Continue Reading »

Leaked: Delta Overhauling Business Class After Plunging Satisfaction—Stripped Fares, Cuddle Pillows, And Luxe Dining

first class seats
Nov 29 2024

Delta Air Lines is preparing to revamp their entire approach to business class. That means ‘choose your own adventure’ good, better, and best fare types as well as new bedding, meals and amenities – and a round of training for flight attendants to provide a more elevated service. This is all prompted by plunging net promoter scores for Delta One compared to pre-pandemic levels.

Continue Reading »

American Airlines Is Shrinking Lavatories To Cram More Premium Seats Onto Its Biggest Planes—Meet Project Olympus

Nov 27 2024

The American Airlines retrofit plan of its Boeing 777-300ERs is called Project Olympus. These Boeing 777-300ERs are getting a lot more seats – and a lot more premium seats – 84 to 114 total premium seats, without losing any coach seats. In order to do this, it means that current seats have to be squeezed and so do lavatories.

Continue Reading »