Tag Archives for charlotte.
At a recent internal question and answer session with pilots, Vice President of Network and Schedule Planning Brian Znotins shared how American is thinking about using the Airbus A321XLR in Charlotte and how it will trade off with existing widebody service.
The main Admirals Club in Charlotte is closed for renovations. Some travelers had hopes this would mean improving the club, still in US Airways-style, but it doesn’t. American – which has been somewhat cagey about the work that’s happening – says the updates which will take several months are about bringing the space up to fire code.
Here are permitting details for what renovations will actually be taking place.
With only the smaller B concourse club available for passengers to spend time in while waiting for flights, it’s become overrun. While there have been some members talking about a ‘wait list’ to get in, an American Airlines spokesperson explains, “a representative manages the line outside of the Admirals Club. The rep will let guests in as others leave. First come first serve for our members.”
A woman sitting at near gate E6 for American Airlines flight AA6151 from Charlotte to Fayetteville, North Carolina on Tuesday was wearing a ‘space helmet’ over her mask. Since there don’t appear to be ear loops on the mask, it looks like an N95. That won’t be comfortable on a Piedmont Airlines Embraer ERJ-145 50 seat jet, but it’s just a 118 mile flight. It’s unclear where she may have been connecting from.
Before the pandemic I wrote about how Charlotte desperately needed another American Airlines Admirals Club – or two. American had scaled to 900 flights a day at DFW – and opened a 5th club. Charlotte was up to 700 flights and had just two clubs. And the terminal itself is more crowded than Dallas.
Starting in January Charlotte is going to be down to a single Admirals Club as the main one closes for maintenance and American stands up a ‘passenger service center’ to help with ticketing.
A major water main break has deprived the Charlotte airport of water. Restaurants have to close. People can’t use the restrooms, let alone wash their hands (I seem to remember something about needing to do this frequently and for 20 seconds).
American Airlines is telling passengers that they should use lavatories on board their aircraft prior to deplaning.
This is an incredibly heartwarming story. Prieska Outland came upon a woman cleaning one of the bathrooms at the Charlotte airport. The woman was distraught. They to talking and beneath her mask were four missing teeth, and she was saving up to have them replaced. She had just 4% of the money she needed. And Ms. Outland verified the story, and paid the rest to the dentist to have it done.
American Airlines flight AA893 from Charlotte to Nassau went mechanical on Monday, and the airline switched aircraft to get passengers on their way. Already delayed several hours, tensions were running high. And a group of high school students on board chose the moment they were on their second aircraft, ready to depart, to stage a mask protest that “lasted for hours.”
An American Airlines passenger performed his best Hoard Beale from the 1978 film Network on Thursday when the carrier cancelled flight 2398 from Charlotte to Baltimore – after a two hour delay, boarding, and push back from the gate. However there was no one to attach the jet bridge and let everyone off. So the flight full of customers waited. And waited. And waited.
They waited, that is, until our hero decided to open an emergency exit on the full Oasis’d Boeing 737 with 172 passengers, climb out onto the wing, and jump down onto the tarmac.
It’s one thing when Delta is asking employees to volunteer to clean Sky Clubs at their Atlanta hub because contractors can’t find employees. It’s another thing when vulnerable passengers are left overnight to find for themselves.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
