Tag Archives for delta.
At the end of 2015 Air France KLM’s Flying Blue program said they were working on changes that would make them more like Delta SkyMiles in order to preserve “the program’s economic balance.” That’s never what customers want to hear.
Flying Blue matters to you because they’re a transfer partner of Chase, American Express, and Citibank. And because Air France availability is much better using Flying Blue miles than with points from partners.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American and British Airways, along with Delta and their partners, are offering premium economy roundtrips from the East and West Coasts to many cities in Europe starting at $753 roundtrip. That’s an incredible deal.
American is investing in the domestic fleet, adding seat power and bigger overhead bins and high speed internet even as they’re cramming in more seats. AAdvantage has been devalued, but so have most of their competitor frequent flyer programs. There are a lot of things that the airline really has going for itself. There are fantastic assets and improvements that shouldn’t be overlooked, and should even be celebrated.
A year ago Delta announced they would serve meals in coach in 12 markets. In response American announced meals in coach.. for New York JFK – Los Angeles and San Francisco.
Other airlines offer lie flat seats competing again American’s standard first class domestic seats. American believes they have the better service. Here’s why.
Regular readers know that I’m thrilled by the support travel companies have given to same sex marriage. Travel providers do tend to be more socially liberally than the countries in which they’re based. That’s true all over the world, they bring people into contact with other cultures and bring foreign experiences home.
But now, in the aftermath of Delta’s PR debacle ending a discount arrangement with the NRA, Delta says they may stop offering discounts to “any group of a politically divisive nature.” Will that end Delta’s support for LGBT groups?
As governors around the country flirt with the idea of luring Delta’s headquarters out of Georgia now that lawmakers there are refusing to give them fuel tax subsidies they’ve lobbied for — and some are even offering to back the truck up as it were (Connecticut’s governor says they “are committed to doing whatever necessary to help make this relocation a reality.”) — consider that Delta doesn’t just devalue SkyMiles they renege on deals with governors, too.
In this week’s “Tell Me Why” podcast for American Airlines employees, airline CFO Derek Kerr explains why they do not hedge fuel.
I offer a slightly different formulation of Kerr’s answer and it evinces surprising humility and self awareness.
Delta and United rescinded their group discount offer for NRA members over the weekend. United is based in Chicago and we expect gun violence there I guess. But Delta has taken a lot of heat for their position and tried to walk it back claiming they weren’t really taking a position.
There’s a lot of misinformation out there in the ongoing story of Georgia politicians blasting Delta for their move.
American its transatlantic joint venture partners announced that they are rolling out Basic Economy fares across the Pond, following the lead of Delta and its partners.
File this under completely expected, but another degradation in the travel experience that offers less value to customers at the same price.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
