IHG

Tag Archives for IHG.

Award Travelers: Don’t Get Too Excited – Yet – About The New IHG One Rewards Program

by Gary Leff on April 13, 2022

Apr 13 2022

While this new program is much more rewarding for chain loyalists, whether at 20 nights a year or 70, they haven’t applied these improvements consistently to treat reward nights rewardingly, so they aren’t yet treating members who earn benefits as valued when they’re cashing in their hard-earned points. Hopefully IHG will see this as a weakness and address and improve it. Terms and conditions matter when expecting hotels to comply, or addressing non-compliance with customer service. If this isn’t what the program intended, they’ll update the terms and conditions of these benefits accordingly.

Complete Guide To The New IHG Elite Program: Confirmed Suites, Lounge Access, And Breakfast

by Gary Leff on April 13, 2022

Apr 13 2022

IHG Rewards is now IHG One Rewards with a whole new set of elite benefits to go with the introduction of a new top elite tier, Diamond. I spoke with IHG’s Senior Vice President of Global Loyalty and Partnerships, Heather Balsley, both about the vision for the changes and the to get into the weeds about how new benefits will work.

In theory new elite benefits are better than Hilton’s, and some guests will prefer them over Marriott’s, but how valuable they are depends on the properties members stay at and how well those hotels deliver on promises.

New Benefits Are Live For IHG Premier Card, Along With A New Offer

by Gary Leff on April 8, 2022

Apr 08 2022

For several years the IHG co-brand card from Chase has offered generous up front bonuses and has been worth keeping for its benefits – Platinum status, annual free night, and 4th night free on awards.

Now, though, the card has gotten much better and new benefits are live. Oh, and there’s still a generous up front bonus, too.

20% Off IHG Reward Nights, New Program Details Coming

by Gary Leff on March 18, 2022

Mar 18 2022

IHG is running a 20% discount on hotel night redemptions, initially for co-brand cardmembers but other members should become eligible too. And they’re updating on when we’ll see new points-earning and elite benefits, too.

Hotel Guests Trashed The Comic Book Shop Next Door. The Shop Sued In The Most Creative Way Ever.

by Gary Leff on July 7, 2021

Jul 07 2021

A comic book store in Houston, the Third Planet Sci-Fi Superstor, is suing the Crowne Plaza hotel next door for negligence because of all of the indignities our superheroes have had to endure from the IHG property’s guests. And they’ve put their suit in the form of an actual comic book, filed with the Harris County courts.

IHG Explains Their Big Devaluation, With Even Holiday Inn Expresses Reaching 70,000 Points A Night

by Gary Leff on April 5, 2021

Apr 05 2021

IHG Rewards has always been a weak program for elite benefits, but made up for that shortcoming with decent earn-and-burn. But they hid their award charts and started raising prices, and now they appear to have done it again without notice – like an Intercontinental for 120,000 points and even a Holiday Inn for 70,000.

IHG Rebrands Itself With A New Program Name. Here’s Why You Don’t Care.

by Gary Leff on February 4, 2021

Feb 04 2021

IHG has rebranded as IHG Hotels & Resorts. And they’ve changed the name of their loyalty program from IHG Rewards Club to IHG Rewards.

All Major Hotel Chains Will Require Guests In U.S. And Canada To Wear Masks (Hilton Will Pull Up The Rear)

by Gary Leff on July 23, 2020

Jul 23 2020

IHG hotels has announced a face mask policy for guests in the U.S. and Canada. This follows similar moves by Marriott and Hyatt. Hilton says they’re going to get their act together and follow suit, while Hyatt says if you don’t have a mask they’ll give you one. But what will enforcement look like?

Holiday Inn Cuts Down On Pillows, They Say To Protect You From Coronavirus (It Isn’t Really)

by Gary Leff on July 15, 2020

Jul 15 2020

Just as airlines cut amenities to reduce cost and blamed coronavirus hotels are, of course, doing that too.

What Hotel Loyalty Program Is Actually The Best?

by Gary Leff on February 17, 2020

Feb 17 2020

Against my own interests, and without concern for angering the people I know at the programs, I’m willing to call out the good, bad and ugly to come up with a conclusion of what’s actually best.

IHG