Tag Archives for indigo.
Willie Walsh is coming back to run an airline, taking over IndiGo in August after years as the industry’s chief lobbyist at IATA. For passengers, the bigger point is that the former British Airways boss who spent years cutting costs and stripping back the full-service experience is finally getting the kind of carrier he seemed to want all along: a giant low cost airline.
An IndiGo passenger lost it on the tarmac after an all-day delay, and wound up slapping the pilot. Video from inside the cabin shows a man in a yellow hoodie sprinting up the aisle, and after he valulted a galley cart, he slapped the co-pilot who was updating passengers on the status of their delay.
Delta, Air France KLM and Virgin Atlantic are partnering with India’s IndiGo, and Delta will return to India with flights from Atlanta to Delhi.
Indian carrier and American Airlines partner IndiGo sends parents with small children to the back of the aircraft. If you’re a breastfeeding mom, they don’t want you in the extra legroom seats.
Video of an inflight confrontation between a passenger and a flight attendant has gone viral, where the crewmember declares “I am not your servant!” That’s after yelling “My crew is crying because of you!” The passenger told her to shut up, and she yelled shut up right back.
People on social media, and especially other cabin crew, are cheering this IndiGo flight attendant on from afar. But it should never have gotten to this.
The deplaning process of an aircraft turn, IndiGo says, could be cut almost in half through use of this third door. That seems a stretch. But every minute matters to profitability – squeezing out an extra flight, getting flights out on time, or even just ensuring all flights are scheduled at a time the passenger wants to buy.
A software engineer who had flown IndiGo from Patna to Bangalore picked up the wrong bag, and the person whose bag looked like his picked up the wrong one as well. Despite several attempts to contact the airline IndiGo wouldn’t give him contact information to reach out to the other passenger in order to swap luggage. And, despite its claims to the contrary, they never reached out to the other passenger either.
So the passenger took matters into their own hands.
American Airlines was reluctant to fly to India for years (after dropping its own Chicago – Delhi service) in part because they lacked a partner in the country. After losing its partnership with Jet Airways to Delta, it had no way good way to feed traffic to and from whatever city it flew to.
Now their entire strategy of relying primarily on a limit set of partners has changed, and they’ve acquired a new partner in India to add connectivity for both of the new routes American plans to launch there this year.
CEO Akbar al Baker said they’re considering several new acquisitions, speaking at the Qatar Airways/CAPA Aeropolitical and Regulatory Summit in Doha.
Under consideration are stakes in Rwandair, IndiGo, and Royal Air Maroc – in addition to increasing their ownership position in LATAM.
The biggest aviation market in the world – by far – is the U.S., based on the number of departing seats. So this isn’t just domestic flights, it’s domestic flights plus outbound international flights as well. Here are the top 10.
The EU as a whole is roughly comparable to the Chinese market. The UK as a whole is the biggest aviation market in Europe, though their former colony India is a bigger market still.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
