Tag Archives for korean.
I worry that the culture of Korean Air, Delta’s anti-trust immunized revenue-sharing joint venture partner across the Pacific, may be broken if a pilot is so bold as to seek alcohol inflight rather than sneaking it inflight, and a crewmember who protects the aircraft winds up disciplined — more seriously, even, than the pilot.
The key to these rankings is subjective weight that goes into different components of the product. I value personal space more than anythnig else, so a first class configuration that’s four seats across isn’t going to rate as well for me as one that’s two or three seats across.
I’d never rate Air France or Garuda as highly as others — despite phenomenal ground service and attentiveness — because of the lack of real estate each first class passenger gets in the cabin.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
