marriott

Tag Archives for marriott.

New Walmart Hotel Will Become A Marriott

by Gary Leff on June 3, 2022

Jun 03 2022

One way that travel changed during the pandemic which will mean more business travel and not less is that companies doing more work from home will need to bring employees together for team building, culture sessions, and just to get everyone on the same page. Employees that formerly worked entirely in-office become business travelers quarterly, semi-annually or at least once a year.

Walmart has a new hotel opening. And the Walmart hotel is going to be an AC by Marriott, opening summer 2024.

Marriott Enters Deal With Yahoo To Spam Bonvoy Members From Emails To Your In-Room TV

by Gary Leff on May 16, 2022

May 16 2022

You’re not a hotel chain’s customer, you’re the product. They sell your eyeballs to the hotel owners that pay them fees to use the brand. That’s why the head of Diamondrock Hospitality, a large hotel owner, calls Marriott Bonvoy members “leads”.

30,000 Bonus Points And $100 Rebate On Marriott Homes & Villas Booking

by Gary Leff on May 16, 2022

May 16 2022

Marriott is offering a third anniversary bonus of 30,000 points for bookings made through its Homes & Villas network from today through Wednesday, May 18. The bonus requires a stay of 5 nights or more between June 1, 2022 and December 31, 2022. It stacks with a $100 rebate Chase Offer that many readers should be eligible for.

Marriott Makes Free Night Certificates More Useful, But It’s Not For Your Benefit

by Gary Leff on April 30, 2022

Apr 30 2022

As part of Marriott’s move to dynamic pricing of free reward nights which raises award pricing, but will be worse next year, Bonvoy now allows you to add up to 15,000 points when redeeming a free night certificate.

This makes certificates fare more useful, but was done more for Marriott’s Chase and American Express relationships than for you.

Marriott Gives Away Guest’s Stuff, Fights Compensation In Court

by Gary Leff on April 28, 2022

Apr 28 2022

Hotels frequently offer to store luggage when a guest arrives too early to check in, or when they aren’t leaving town until after check-out time. Some bigger hotels even charge for this. I’d never trust belongings that matter to a hotel’s luggage storage room, and you shouldn’t either.

Marriott should take the position that guests and their belongings are safe at their hotels and it isn’t appropriate for a hotel to dispute liability when giving away a guest’s belongings and the hotel’s own video demonstrates they did it.

I wouldn’t trust the Marriott Marquis San Francisco with my belongings, but I also wouldn’t trust them in my guestroom either.

How Much Did Marriott’s Change To Dynamic Award Prices Devalue The Currency?

by Gary Leff on April 17, 2022

Apr 17 2022

Marriott did what they said they would do – limit the carnage in the first year, in much the same way they over-indexed Bonvoy value when the program first launched (they waited to add a higher tier category and launch peak and off peak pricing, even though they announced it as their plan).

The playbook is ‘announce a negative change but wait to fully implement it’ so everyone looks at the new program and says “great!” or “not so bad!” before it gets worse. We should believe Marriott when they say next year will be worse!

Ritz-Carlton Reserve Is Now Part Of Marriott Bonvoy

by Gary Leff on April 14, 2022

Apr 14 2022

Ritz-Carlton Reserve is finally joining Marriott Bonvoy. While Ritz-Carlton has been part of the program, the 5 ‘Reserve’ properties have not. That has now changed.

Elite benefits, and redemption pricing, are different than you’ll find elsewhere in the program.

I Just Learned I’ve Been Mispronouncing Marriott My Entire Life

by Gary Leff on April 9, 2022

Apr 09 2022

There’s a lot of words in hospitality that people get wrong all the time. I’ve lost count of the number of times I’ve heard people refer to American A-Advantage, or A-Mex. But it never occurred to me that I’ve been pronouncing Marriott wrong for the last 20 years or longer.

Warning: How A Marriott Bonvoy Price Change Cost A Reader Their Trip To Hawaii

by Gary Leff on March 17, 2022

Mar 17 2022

A reader made a points advance reservation at the Sheraton Kauai 34 days prior to check-in. They were quoted 200,000 points for a 5 night stay. They transferred points into their account, and more points were earned so that there were a total of 234,000 in their account. They were confident everything was in place.

However 11 days prior to check-in they receive a notice that their booking would be cancelled if they didn’t move more points into the account. They weren’t told how many they needed, and Marriott cancelled their Hawaii vacation.

All Major Hotel Chains Except Marriott Have Suspended Development In Russia

by Gary Leff on March 9, 2022

Mar 09 2022

Surely they won’t be able to ‘stand alone’ continuing to develop in Russia, even if the moves competitors made are mostly symbolic. On the other hand perhaps their press release was delayed having to check first to make sure it didn’t list Taiwan as a country.