Tag Archives for refundable ticket.
Will they be bankrupted by this American Airlines mistake? What’s it going to do to their credit score (that’s some hefty utilization!)? Will American Express close down their account? Will other card issuers?
An American Airlines customer bought a $1,000 ticket and later refunded it. American returned $100,000 instead.
Even though you are explicitly searching for “flexible” and are assured you can refund, there’s a $500 charge for that refund. In airline speak it’s refundable but I do think it is deceptive to a layperson.
A man who ate free for a year buying a refundable ticket, accessing the China Eastern lounge in Xi’an, China, and the refunding his ticket. Every. Day. There can be consequences to this scam: Lufthansa sued a passenger and won 200 euros after the man booked and cancelled 36 tickets in a year for the purpose of obtaining business class lounge access.
Another passenger was even arrested after living in 9 different Priority Pass lounges at the Singapore airport over the course of 3 weeks.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
