Tag Archives for united airlines.
United Airlines is planning to expand its operation of Boeing 737s flying out of Tokyo Narita airport to other destinations in Asia. The world is different, demand is different, and United has unique assets worth trying to deploy – to see if intra-Asia flying from Tokyo works, and if not to fail quickly and pivot.
Last summer United brought in a Vice President from Comcast to lead MileagePlus. It wasn’t because he had a unique understanding of loyalty marketing. The idea was to better monetize MileagePlus members by selling ads more aggressively.
United Airlines 998 from Brussels to Newark diverted to Dublin today due to an unruly passenger – and went to quarantine when it landed.
United Airlines is bringing a new ice cream flavor to long haul business class, along with refreshed toppings and cake starting June 1
Friday’s United Airlines Newark to Dubrovnik flight was reportedly oversold in business class. United doesn’t normally sell more tickets in business class than they have seats, and it doesn’t appear that the aircraft was swapped to one with a smaller business class cabin.
Nobody would take the airline’s generous offers of compensation, even though “[t]hey offered 2500 and then 3000.”
United Airlines flight 12 from Zurich to Chicago diverted to Shannon, Ireland on Sunday when a passenger’s laptop got stuck in a business class seat.
The Boeing 767-300 was carrying 157 passengers and 10 crew. Crew couldn’t get the laptop out, so the pilot decided to land – not because they wanted the passenger to be able to work inflight, but because lithium ion batteries can catch fire, and if that happened and the laptop was inaccessible over the Atlantic it would be a significant safety hazard.
United Airlines denied boarding to a passenger and wouldn’t provide a refund – because they were traveling on a basic economy ticket and weren’t checking a bag.
Ultimately, she bought a ticket on American Airlines and her duffel bag fit just fine under her seat and as you’ll see in the video she ultimately made it to Key West, Florida after a ‘planes, trains and automobiles’ experience.
United Airlines has released its new safety video. The timing here likely is not a coincidence. They were presumably holding onto it – but now that the FAA is lifting restrictions on the airline put in place as part of a safety audit, highlighting the airline’s safety is perfect timing.
After a number of high profile incidents, the FAA has been auditing safety practices at United Airlines. They’ve been unable to open up flights to new cities or add new delivery aircraft to their fleet, and they have had to defer already-announced service.
There was some worry that this could drag on as the Department of Transportation’s Office of Inspector General announced an audit of the FAA’s audit.
A passenger flying United Airlines from San Francisco to Newark watched a woman in coach use what they say is fake military status to get free food.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
