Thai Airways Bans Fat Passengers and Lap Infants From New Business Class

Thai Airways has myriad inflight products. They’re known for aircraft swaps at the last minute. Although in recent years they’ve tried to rationalize their fleet as part of an effort to stem losses, with the Thai national carrier you never quite know what you’re going to get.

One of the things that’s different in the fleet is that the reverse herringbone seat in their Boeing 787-9s. And these seats have seat belts with airbags. They can’t accommodate waists larger than 56 inches, and you cannot add a seat belt extender to them or else the airbag would be misaligned. This size limit also means parents with lap infants can’t sit in these seats.

So Thai Airways has banned passengers of a large size and parents with lap infants from the new business class on their Boeing 787-9s. They only have two of these planes and aren’t getting more. So much for rationalizing the fleet, and don’t expect clear communication on these limits from Thai either.

I suspect that 56 inch waists, or 56 inches including a lap infant, doesn’t come up too often. And that’s why other airlines with airbags in their seat belt assemblies haven’t been flagging this issue. However Thai has gotten explicit with the restriction.

(HT: One Mile at a Time/a>)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Why on earth would you only buy two planes of a specific type? Not a great business decision.

  2. Flew on one of these BKK-AKL last year. I was the fattest person with a 40 inch waist and there were no lap infants so seriously doubt this will ever come up.

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