Two American Airlines Award Improvements

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. They were flying Americans rechristened Covid 19 Max flight that’s why masks aren’t required
    Funny how I can’t get into a local grocery store without a mask now and May 1st they are mandatory everywhere outside your home
    However at American it’s business as usual screw the customer philosophy is alive and well even if it unfortunately involves death.Take no temperatures and cram em in!
    Where’s Dougie and his family packed in on that flight ? Great crisis management

  2. You should be more careful and accurate when you write up something like “Disney theme parks may not reopen until 2021.” It sounds like that’s Disney saying that — which I why I clicked the story. Rather, it’s one guy, who probably doesn’t know more about the topic than you or I do. FWIW, my guess is that Disney reopens its parks in some fashion way before 2021. Care to put that in a link?

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