United is eliminating their mimosa/bloody mary carts and wine carts from Polaris business class effective May 1.
That should speed up service, which is great. It should also reduce consumption, which is great for United’s costs.
Monthly Archives for February 2018.
by Gary Leff
United is eliminating their mimosa/bloody mary carts and wine carts from Polaris business class effective May 1.
That should speed up service, which is great. It should also reduce consumption, which is great for United’s costs.
by Gary Leff
A college student says that Spirit Airlines told her when she made her flight reservation that she could bring her emotional support hamster named Pebbles onboard the plane. She bought Pebbles after a golf ball-sized lump developed on her neck and led to a cancer scare.
She traveled to have the growth removed, and brought her hamster with her. Spirit acknowledges that their agent told the woman this would be ok. …
by Gary Leff
Devaluation just seems to be in their bones on the Marriott side, and the Starwood merger and Starwood Preferred Guest leadership appear not to have changed that. While they announced a reasonable set of category changes for Starwood the changes at Marriott are absolutely brutal: 21% of hotels are going up in category while just 5% are going down in category. The number of points required to redeem for a free Marriott hotel night is going up at over 1000 hotels effective March 6th.
by Gary Leff
An arbitrator ordered that a Southwest Airlines maintenance worker be re-instated and given back pay — minus funds he received during the time he wasn’t employed by Southwest.
That means his income from a job with an aviation school credits against the wages he would have earned. And it includes $25,000 donated to him via a GoFundme page.
by Gary Leff
Efficiency arguments aside we need this for accountability. It’s important to separate safety regulation from screening. The TSA shouldn’t be supervising itself. They should be focused on setting standards and monitoring compliance, and shouldn’t be certifying and monitoring themselves. TSA as its own regulator creates conflict and it creates poor performance.
by Gary Leff
Starwood is reducing the booking window — how far out you can make reservations — on February 11.
You’ll only be able to make reservations 350 days in advance instead of 550 (not all hotels loaded inventory 550 days out previously).
In addition Starwood has announced award category changes for 2018 which will go into effect March 6th.
by Gary Leff
The Department of Transportation asked what rules should be repealed and airlines responded with their Christmas lists. Most of what they ask for won’t happen, and some of it is actually worth considering.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
Alaska Airlines flight AS146 from Anchorage to Seattle took off early this morning but turned around and returned to Anchorage because of a naked passenger.
The plane departed at 1:29 a.m. and returned to Anchorage at 3:47 a.m. The airline explained the delay as “due to a passenger not following flight attendants’ instructions.”
by Gary Leff
A couple of days ago I wrote about the great mileage offers on flowers that abound around Valentine’s Day. There are 30 miles per dollar offers with United, Delta, American, and Hawaiian.
I noted at the time that you could get a flat 1000 Rapid Rewards points for spending $29.99 or more (plus shipping) at 1-800-Flowers. And that’s pretty good for Southwest. However there’s a new even better offer out of 1750 Rapid Rewards points.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »