American Airlines Halted Heathrow Catering and Started Flying Meals Across the Atlantic — This Mice-in-the-Bread Photo May Explain Why

American Airlines abruptly stopped taking local catering at London Heathrow and began flying in minimal meals from the U.S., leaving premium cabins with a stripped-down service both directions because the galleys can’t hold two flights worth of food. The airline hasn’t explained the reason, but a photo that’s circulating showing mice nested in bread on an American Airlines 777 offers a clue for why Heathrow catering was shut off overnight.

  • The airline has halted all local catering at London Heathrow airport.
  • Meals are being flown across the Atlantic to London to be served on the way back.
  • And since there’s not enough space in the galleys to store food for both the flight over and for the flight back, meal service is limited both ways.

They aren’t honoring reserved pre-order meals. Passengers can only choose between a protein and a vegeterian option. There won’t be any seafood, because of the risk it could go bad. There are no American Airlines 100th Anniversary meals, and there’s no ice cream.

Here’s a Flagship First Class, single tray service meal from London Heathrow to Los Angeles right now.

Flagship First Dinner LHR to LAX
by
u/SpecialistOne9509 in
americanairlines

Passengers report “No second meal, no business amenities” and complain that someone could easily “buy a few dozen pints of Häagen-Dazs at” the airport for premium cabin passengers. Some report receiving miles as compensation.

American has been surprisingly tight-lipped about the issue. Aviation watchdog JonNYC tweets out a photo of catering issues indicative of what’s believed to have been happening at the catering facility – it shows mice nestled in bread on an American Airlines Boeing 777.

The belief is that a mice infestation at Dnata’s London Heathrow catering kitchen prompted American to immediately halt local catering and fly in minimal meals from the US for their London departures.

This photo has been circulating, and I had seen it (which made me question reports of ‘rats’ rather than mice), but I hadn’t managed to validate that it was real and from Heathrow. Jon confirmed the photo’s legitimacy.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. There is some fakery going on here.
    Bread is catered in a. Clear plastic bag for heating in the oven , then it is opened and put into the basket for serving. A crew member would/ should have seen it long before it made it to the bread serving basket. And I assume before it even made it to the plane.

  2. Nothing would surprise me about how far standards in the UK have declined. I last flew out of LHR earlier this week and now consider that I was indeed fortunate not to fall ill.

  3. @MGHOW: I sincerely hope you aren’t an American passing judgement on other countries standards. I believe we all need to look inside ourselves before we pass judgement on others.

    @Doug: I was thinking the same.

  4. @MGHOW Oven-safe plastic bags (similar to the ones you can roast poultry in).
    He’s absolutely correct. This has to be fake/staged.

  5. @Ray
    Good idea. I looked inside myself, no mice. Am I permitted to pass judgement now? People who talk like a cheap therapist in blog comments are pathetic.

  6. @Mantis — That’s rich coming from you… “The lady doth protest too much, methinks.”

  7. @Retard
    Huh? Stick to tired leftist tropes about workers and evil corporations, you’re out of your element.

  8. Did the mouse ensconced in the American Airlines in-flight bread die from food poisoning after nibbling?

  9. Totally fake….everyone knows the mouse was downgraded from business class to make room for a spoiled pilot.

  10. @Tim. Noted, thanks.
    So the mouse pic is either faked up or possibly the mouse was already in the bag with the bread before it was put in the oven, but not spotted by any crew member as they were not looking for it (and indeed why would they look inside a sealed bag)?
    @Ray No, not passing judgement on others, and very, very painfully aware of how much the UK has declined, and continues to decline.

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