The government shutdown is now hitting premium travelers. TSA has suspended Delta Air Lines’ private business-class security lanes at JFK and LAX as unpaid screeners thin out, limiting access even for Delta One flyers.
Rove’s 75% hotel rebates are buzzworthy. But I finally understand how it’s sometimes funded – one booking carried a 100 percent markup that wipes out your gains. Here’s what’s really going on—and how to spot when a “too-good-to-be-true” travel deal actually is.
On Monday, United Airlines flight 2138 from Des Moines to Chicago O’Hare suffered a bizarre four-hour delay. It wasn’t weather, mechanical, or a disruptive passenger. Two flight attendants got into a fight.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines’ decade of missteps reshaped its future. From fleet retirements and product downgrades to a fading credit-card empire, decisions since 2014 systematically dismantled what was once a global aviation power.
Delta’s regional flight attendants received a blunt directive from their union: “You don’t get paid enough to argue.” The memo instructs crew members to stop confronting passengers over safety rules, emphasizing their role is to inform—not enforce.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
He’d already flown one segment and his bag was on the next flight. But after a first-class upgrade, United’s system marked him a no-show and handed his seat to someone else.
JetBlue’s long-planned First Class finally lands in 2026—but its premium overhaul starts sooner. The airline’s first lounges open this year, funded by its $499 credit card and paired with new Wi-Fi and upgraded onboard perks.
An Air Force combat pilot hired by United Airlines was arrested for DUI, refused to enter the airline-mandated alcohol-rehab program, lost his medical clearance—and was fired. Now he’s suing United, claiming discrimination, retaliation and defamation because the company wouldn’t let him back in the cockpit after he rejected treatment.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
