About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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It Took Up to 17 Police Officers to Toss a 33 Year Old Grandfather From a Plane

ryan air plane landing
Jul 22 2017

Davi Stretton Mellor, his wife Kerry-Anne, along with their children and grandchildren were taken off the flight.

They got into a fight with other passengers. In their version other passengers “were banging on their children’s seats.” And nothing happened until Stretton Miller went to sleep and “was later woken by Spanish police who demanded he leave the plane.”

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New Government Report: TSA Has No Basis for How It Picks Out Terrorists, Just Makes Stuff Up

people walking in airport
Jul 21 2017

The TSA has had employees roaming the airports watching passengers, using their spidey senses to figure out who might be a terrorist.

Four years ago the Department of Homeland Security’s Inspector General concluded that the TSA’s behavior detection efforts didn’t work and racially profiled. I’ve argued that TSA literally has no science in its files to support its efforts. Now the government agrees.

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Special Wedding Photos Attack Delta For Losing Luggage

Jul 21 2017

Feeding the old meme that on Delta Don’t Expect Luggage To Arrive (or ‘Diverts Errant Luggage to Atlanta’), a man whose luggage was lost enroute to his dream destination wedding in Iceland is letting the world know he doesn’t believe Delta can be relied on when it counts.

And he created a special wedding photo to get the message out.

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Another Devaluation — Delta Award Pricing No Longer Even Following Its Hidden Award Chart

delta check in airport
Jul 21 2017

Delta has found a new way to price dynamically. Already they’ve practiced journey control. You might find saver award space on multiple flights, but they won’t allow you to combine those flights into a saver award. Two connecting flights on an otherwise legal routing might price out as more miles.

Now though non-stop saver awards may price out more expensively depending on route.

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