Etihad launched San Francisco – Abu Dhabi in November 2014. They reduced frequency on the route to 3 times weekly back on February 1. Now they’re eliminating the route entirely October 29.
Surveillance video shows 71 year old Ronald Tigne shoved to the ground by a United Airlines customer service agent.
He says he asked the employee “for a new boarding pass because the one he had was garbled” but that the agent replied, “Can’t you see we’re busy?” (though the agents weren’t helping other customers at the time). Mr. Tigne told the agent to “wipe that smile off his face” and the agent is said to have responded, “I’ll kick your…” and that’s when he shoved the man to the ground.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A woman onboard American Airlines flight AA329 from Dallas to Minneapolis this morning died in the lavatory.
A passenger seated near her said she went to the bathroom “about halfway” into the scheduled 2 hour 23 minute flight.
Andrew Levy, United Airlines Executive Vice President & CFO, spoke today at the Citi 2017 Industrials Conference.
He outlined the airlines plan to (1) squeeze more money from customers, while (2) making those customers less comfortable.
Alitalia has filed for bankruptcy in the U.S. (in addition to their European filing) because they were days away from getting kicked out of New York JFK — which is responsible for 15% of their revenue — over unpaid bills and having their US phones and internet turned off.
Six weeks ago it was revealed that American planned to reduce seat pitch (the distance from seat back to seat back) in 3 rows of economy on new Boeing 737s from 31 inches to 29 inches, shrinking the rest of coach from 31 inches to 30 inches, and offering even smaller lavatories than are offered today.
They’re backing off of one piece of this plan, but it comes with a downside since they’re committed to adding just as many seats.
I once had a flight attendant make what’s apparently a semi-famous safety announcement, along the lines of “there may be 50 ways to leave your lover but there’s only 4 ways to leave this aircraft.”
Now Virgin Atlantic has their own take and it’s aimed squarely at British Airways… “hashtag #VAnotBA.”
American Airlines has been flying more widebody aircraft domestically. It’s not a huge change, but they’ve scheduled a Boeing 787-8 on Chicago – Los Angeles along with 7 to 8 narrowbody aircraft a day.
Sunday American substituted a Boeing 777-300ER on the route, which in my opinion is an upgrade. But it led to problems on social media.
For Black Friday American offered to sell miles for as low as 1.77 cents, improving on the bonus they were already offering. Then since December is the New Black Friday they ran it again for December and through January 3.
Since American now runs AAdvantage more or less like US Airways Dividend Miles, regular price for miles exists only to show big discounts.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
