May
03
2017
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Sex in Airports and Free Hotel in Doha
About Gary Leff
American Airlines Loses in Court: Customer Who Paid Baggage Fee Can Sue for Delayed Luggage
May
03
2017
The U.S. Court of Appeals for the Ninth Circuit issued a ruling today that a customer who paid US Airways $15 for a checked bag could sue the airline (and potentially certify a class action) for return of their $15 because their bag wasn’t delivered the same day. This case is now being argued by American Airlines, since US Airways and American merged three and a half years ago.
If an airline is going to promise timely delivery of a bag, and fails to do so, a customer can sue.
TSA’s Latest Obsession: Your Paper and Post-It Notes Have to Come Out in One Airport (Soon Maybe Nationwide)
May
03
2017
You already have to show your papers in order to fly. Now the TSA is testing having to show all your papers.
In Kansas City the TSA is running a test to have passengers take all pieces of paper out of their bags for separate screening.
You No Longer Earn as Many Miles Crediting American Airlines Flights to Cathay Pacific. Here’s What You Can Do Instead.
May
03
2017
Last summer I wrote about crediting the miles you fly on American Airlines to the Etihad Guest program to still earn one mile per mile flown rather than earning based on the price of your ticket.
I also wrote about crediting miles to Cathay Pacific’s AsiaMiles to accomplish the same thing.
United Sends Message to All Employees Instructing Them to Feel Saddened
May
03
2017
In the aftermath of the death of a rabbit expected to become the world’s largest in the hands of United Airlines (bred by a former Playboy Bunny to be sold to a celebrity), United has decided to try to streamline its messaging to customers.
American Airlines Reveals Plans to Offer Worse Seats Than Ever Before
May
03
2017
American will offer some coach seats on this aircraft virtually indistinguishable from Spirit Airlines.
Customers do have a choice, and they need to be educated about that choice. American’s only friend here is ignorant consumers.
The Best Thing About Each Travel Provider
May
02
2017
This is a lightning round, I’m going to give one quick thing that overwhelms everything else and I’m not going to offer a detailed explanation — just a simple statement of the one best thing about an airline, a hotel chain, or a rental car company.
These choices are, of course, influenced by my idiosyncratic preferences — but I think they stand up:
United Settlement Protects Chicago Cops, Etihad Now Sells First Class Lounge Access, Amex Transfer Bonus
May
02
2017
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hilton Will Pull the Trigger on a New Credit Deal Soon
May
02
2017
Hilton’s CEO says they’re in advanced talks on a new credit card deal. What could that mean?
Every Card Has a Purpose. Too Many Banks Misunderstand Their Products (Citi, You’re Doing it Wrong)
May
02
2017
You don’t incentivize behavioral change by telling something they earn one AAdvantage mile per dollar with their credit card.
Here’s how you do it instead.
