About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Not Every Immigration Horror Story is Trump’s Fault, Sometimes US Immigration Itself is Incompetent

passport getting stamped
Feb 27 2017

Sometimes terrible immigration stories are terrible, or byzantine because our federal immigration service is just that — this was just as true before January 20 as after. Not every awful immigration story is a result of the Trump administration.

On Wednesday a French academic expert on the holocaust was detained at Houston airport for 10 hours, and threatened with deportation.

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How Hyatt’s Program Changes Save Hotels Money

Feb 27 2017

For those who can earn top tier in the new ‘World of Hyatt’ program (60 nights or $20,000 in spend) the changes going into effect March 1 are probably an improvement such as an upgrade benefit based on availability that no longer excludes suites, the ability to earn more confirmed suite upgrades by staying more nights beyond the minimum required to qualify, and especially having a dedicated concierge to handle all things Hyatt-related.

At the same time it can’t be emphasized enough that the changes to Hyatt’s loyalty program are going to mean big cost savings for hotels.

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Another Airline Admits it Made a Mistake, Will Again Check Bags Through on Separate Tickets. Will American Relent Too?

Feb 26 2017

On June 1 the oneworld alliance (which includes airlines like American, British Airways, Iberia, Cathay Pacific, Qantas, and more) changed its policies so that member airlines no longer had to check bags to their final destination for passengers traveling on more than one reservation on a oneworld airline.

In December Cathay Pacific realized this was punitive, likely harming exactly the customers they didn’t want to inconvenience, and walked back the policy. Now oneworld member Qatar Airways is rolling back the policy as well, effective March 1.

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Business and First Class Awards to Asia Open Nearly Every Day Through End of Schedule

flight attendant pushing cart
Feb 26 2017

Star Allinace member Asiana has nearly always been great for award space. I’ve long had good luck with their New York and Chicago – Seoul flights as well as Los Angeles. In fact both New York JFK and Los Angeles are good not just for business class awards but for first class, too.

And if I really need a business class award to Asia, I know I can count on Asiana from San Francisco or Seattle to have space. These are just ‘go to’ flights for using miles.

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