About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

The Real Reason American Airlines Pulled the Plug on Austin Expansion

Sep 14 2024

Austin has had one of the fastest growing airports on the country, year-after-year for many years. American Airlines planted a flag, growing tremendously there, though Southwest Airlines remained the largest carrier in the market by a wide margin.

Now American has pulled back almost completely, retrenching to hub flights and limited Mexico leisure service.

Continue Reading »

Southwest’s First-Come, First-Served Boarding Was Perfect For Savvy Flyers—Now They’re About To Destroy It

Sep 14 2024

I don’t like lining up to board on Southwest Airlines because I don’t really want to board 30 minutes prior to departure, and stand at the gate even earlier than that. But I do like Southwest’s first-come, first-served style of seating. Southwest says I’m in the small minority on this, but hear me out. I’m really going to miss the Southwest Airlines boarding process when they move to assigned seats.

Continue Reading »