About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Shopping Portal (Mileage Mall) Transactions May Be Increasingly Likely To Go Wrong

stock shopping cart photo
Feb 02 2022

For years the issue would arise largely when an offer was published with a mistake that consumers took advantage of. Now there are more offers that will just be more expensive than retailers have budgeted for. And consumers may have more of an interest in spotting these opportunities both because stacking makes them more attractive, and because American’s Loyalty Points scheme makes doing so more rewarding.

Continue Reading »

You Should Inspect That Airline Blanket Before Using It

Feb 01 2022

Airlines are all promoting enhanced cleaning standards but the truth is often that may just mean a weekly spray of the cabin. Airline ‘deep cleans’ used to happen just every year or year and a half which is just gross.

But what about those airline blankets? A blanket in sealed plastic should be clean. However dog poo on a Delta blanket made it onto the Conan show a few years back. And this American Airlines blanket doesn’t look great, either.

Continue Reading »