Category Archives for Airlines.
Sometimes a pilot will make news going above and beyond ordering pizza to a stranded aircraft. This American Airlines captain trumped that even – and ordered breakfast tacos for everyone!
Federal district court judge Judge Reed C. O’Connor ruled on Friday that American Airlines violated its fiduciary obligation to employee retirement funds by investing in so-called ESG funds, rather than seeking the greatest possible returns for employees.
Destruction may not benefit the economy, but Delta Air Lines President Glenn Hauenstein said during the carrier’s fourth quarter earnings call that it benefits Delta.
The biggest problem with American Airlines management is that they focus on costs instead of revenue. They think on-time performance is all they need to accomplish in order to succeed, and that might be true with commodity products but we’re less and less in a commodity product airline world. Products are differentiated, customers now choose on more than schedule, price and reliability, and American Airlines as a high cost airline needs to earn a revenue premium in order to be profitable.
American Airlines flight 203 from Amsterdam to Philadelphia took off after loading up on catering for the flight – only the frozen pasta wasn’t going to stay frozen, because it was stored in a device marked as inoperative and that it should be removed from service. That’s where they stored the pasta.
There’s an online marketplace that lets passengers sell their airline tickets, called OffFly. They arbitrage airline ticket name change rules to match passengers who want to fly with those who already have tickets, and whose names are close enough.
While Delta has been quiet about the particulars, CEO Ed Bastian actually said that their DraftKings partnership is going to integrate with their inflight entertainment system. Here’s what that means.
I’m really looking forward to these planes having functional wifi. It won’t be as good as the Starlink that United will be installing, and offering to passengers for free, but it will solve a pain point that’s kept me mostly off of them. However I’m going to have them even more off of my ‘do not fly’ list until the process is completed because the chance of no internet at all is even worse than slow internet.
The armrests on the seat lower to align with the seat platform and can bear over 500 pounds, facilitating transfers for passengers with mobility impairments. The seat design allows horizontal or assisted transfers without significant obstacles due to pitch of at least 42 inches.
It’s not enough for American to put the seats into service, and be subject to any complaints for violating accessibility rules. Any technical non-compliance requires prior exemption.
On domestic flights over 1,500 miles, the airline whose mission is not spending a dollar more than they have to will no longer have flight attendants perform a second pass through the aisle with drink service later in the flight – second drinks are on request only. That’s not the only change.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
